Bonus Policy – TrueLuck Casino
This bonus policy is a part of general Terms and Conditions policy of TrueLuck Casino. The company is registered at Costa Rica and operates under the valid license of Sociedad De Responsibilidad Limitada. TrueLuck has released this policy to outline the rules of claiming the bonuses on the website. If you set up an account and continue using it, you show us that you admit all the rules here.
Welcome Bonus Offers
Welcome slot and live offers are available for all new users of the website. Get the detailed breakdown of rewards below.
Slot Welcome Bonus
- 1st Deposit: 100% match up to €500 + 100 FS
- 2nd Deposit: 80% match up to €1,500 + 75 FS
- 3rd Deposit: 70% match up to €2,000
Bonus Terms:
- Minimum deposit: €20
- Wagering requirement: x40
- Bonus validity: 7 days
- Maximum winnings from free spins: €150
- Maximum winnings from bonus cash: €3,000
High Roller Slot Bonus
For players who prefer larger stakes, TrueLuck offers a High Roller Bonus with enhanced rewards:
- 125% match up to €3,000 + 125 Free Spins
- Minimum deposit: €500
- Wagering requirement: x40
- Maximum winnings: €30,000
- Free spins are credited as 50 on the first day, and 75 on the following day
Live Casino Welcome Bonus
Those who enjoy live dealer games can opt for the tailored welcome package. It includes:
- 1st Deposit: 100% match up to €1,000;
- 2nd Deposit: 80% match up to €500;
- 3rd Deposit: 70% match up to €500.
Bonus Terms:
- Minimum deposit: €20
- Wagering requirement: x20
- Bonus validity: 7 days
- Maximum winnings: €3,000
Bonus Terms & Conditions
All bonuses at TrueLuck come with specific requirements. Players should review the terms before claiming any offer to ensure compliance.
General Rules
- You must activate the bonus on the payment page prior to depositing;
- A player can have one active bonus at a time.
- Wagering requirements must be met for bonus withdrawal.
- Bonus funds are used after the real money balance has been spent.
- The maximum bet to meet the wagering terms is €5.
- Game contribution to wagering varies:
- Slots (except restricted games): 100%
- Live casino: 10%
- Table games and video poker: 0%
If you request a withdrawal while the bonus is active, you’ll lose the active bonus and all winnings obtained.
Wagering Requirements
Understanding how bonus funds are used is essential for effective bankroll management.
- Real money is used first when placing bets.
- If real money is exhausted, bonus funds are then utilized.
- Winnings from bonus funds remain in the bonus balance until wagering is completed.
Bonus Abuse & Fair Play
TrueLuck enforces strict anti-fraud policies to ensure fair gaming and prevent bonus abuse. The following activities are strictly prohibited:
- Creating multiple accounts to claim multiple bonuses.
- Using betting strategies to exploit bonuses (e.g., placing large bets early and switching to lower bets).
- Using VPNs or proxy servers to bypass regional restrictions.
- Placing bets exceeding 10% of the bonus amount in a single round.
Accounts found engaging in fraudulent activity will be closed.
Cashback & Rakeback
Cashback Bonus
TrueLuck offers daily cashback based on a player’s net losses, allowing them to recover a portion of their funds. The percentage depends on the VIP level.
| VIP Level | Cashback % |
|---|---|
| Silver 1-5 | 5% |
| Gold 1-5 | 7% |
| Diamond 1-5 | 10% |
| Ruby 1-5 | 15% |
Key Cashback Terms:
- Credited daily at 00:00 UTC
- No wagering requirements
- No maximum withdrawal limit
- Must be activated within 24 hours
Rakeback Bonus
For high-volume players, rakeback offers a percentage of total wagers returned, regardless of bet outcome.
| VIP Level | Rakeback % |
|---|---|
| Gold 1-5 | 1-3% |
| Diamond 1-5 | 3-4% |
| Ruby 1-5 | 5% |
Rakeback is credited automatically after each session and can be withdrawn without any turnover requirements.
Level-Up Rewards
Players earn rewards each time they reach a new VIP level, gaining free spins or cash prizes.
| VIP Level | Reward |
|---|---|
| Beginner 2 | 10 Free Spins |
| Silver 5 | 100 Free Spins |
| Ruby 5 | Cash Bonus |
- Free spins have no wagering requirements.
- Cash rewards are credited directly to the real balance.
Restricted Countries & Additional Policies
Due to regional regulations, some countries are restricted from claiming certain bonuses. These include, but are not limited to:
- United States
- United Kingdom
- France
- Netherlands
- Spain
- Sweden
- Switzerland
- Ukraine
- Portugal
- Russia
Inactive accounts (no betting, deposits, or withdrawals for 6+ months) may incur a €10 monthly dormancy fee.
TrueLuck has the following rights:
- Modify or cancel bonuses at any time.
- Adjust withdrawal limits on bonus winnings.
- Request additional verification before processing withdrawals after bonus claiming.
For any questions regarding bonuses, players can reach out to customer care service.
